Delivery

Coronavirus (COVID-19) Delivery Advice

Please be advised, due to the ongoing global outbreak of Coronavirus (COVID-19), we have been alerted of shipping service delays impacting specific international territories. These service interruptions may result in slight delays and delivery method accommodations to minimize contact. We are doing our best to deliver your order on time, however, we may experience delays somewhere along the way as we try to keep everyone safe.

All UK / EU / US / AU & NZ orders from this store are shipping as normal and we are doing our best to deliver your order on time, however we may experience delays along the way as we try to keep everyone safe.

We have also been advised that orders to the following countries will be delayed and in some case held until further notice: Argentina, Cuba, Lebanon, South Korea, Ukraine and Venezuela.

What are your delivery times?

We will send you an email when your order has been dispatched. Here is a rough guide for how long it should take for you to receive your order from this date.

Standard delivery:

UK
Approximately 1–4 working days
Europe
Approximately 7–10 working days
USA / Canada
Approximately 10–14 working days
Rest of the World
Approximately 7–20 working days (depending on location)

Please note that this is a guide only and should not be interpreted as a guarantee. Once your order arrives in your country, it is passed to your postal service, who will deliver it to you in keeping with their standard working practices. As standard delivery is by Royal Mail, there is no tracking information available on packages.

Courier delivery:

If speed of delivery or tracking are important to you, it may be worth selecting the “Courier” option on the “Review Order” page when placing your order.

Orders should be delivered next day to most UK destinations if placed before midday. Delivery times to rest of the world destinations can vary significantly from country to country.

Complete Shipping / Part-shipping?

If you select “Complete Shipping” your order will be sent out in one delivery once all items have come into stock.

If you select “Part Shipping” the available items will be sent immediately and the remaining items will follow in a second delivery once they have come into stock. The delivery charge displayed will cover both deliveries. You will be sent an email to notify you when each package has been dispatched. This will clearly state which products are contained within i